Sometimes the meaning of BAU isn’t easy to describe because of the different contexts that apply. Here is how I would describe what BAU is and isn’t in relation to day-to-day business operations and project work to better help you understand it. I’ve used examples in the hope of making it easier.
When is a project not a project, when it’s a Business As Usual activity.
I was involved in a very interesting situation in the past month whilst working as the Project Manager and Change Manager on an initiative which I would call BAU. It felt like being caught in the BAU versus project trap, an age old argument that occurs in most organisations.
What does BAU mean?
BAU is the acronym for ‘Business As Usual’.
Business As Usual is the view of an organisation, business unit, work team or team member completing their everyday work in the normal way.
Do you know what it means to handover to BAU? BAU equals ‘Business As Usual’ by the way.
I find that IT teams usually don’t, because they are to caught up in the doing associated with the project. They have been so focused on delivery of all of the pieces for the system change, that they don’t think about what it means to handover or transition to BAU.