Business project vs IT project. This is the debate that never wins me friends, because the people that I debate this with have a strong sense that Information Technology (I.T.) is the world and therefore how dare I have a different point of view.
Sorry guys, but since when did I.T. run the business? The business exists to provide a service to it’s customers, and I.T. is a means of making that happen, therefore if a project for the business delivers on providing a better service to the business and this is enabled through an I.T. system, then isn’t it a business project?
- Who owns the outcome?
- Who pays for the project?
- Who has to deal with unhappy customers if it doesn’t work?
Not I.T. in most of the cases that I have seen. It’s been the business that has it’s reputation on the line if the system isn’t delivered on time, to enhance it’s customer service. It’s the business who sets aside the budget for the project in it’s annual budget allocation AND it’s the business who have to deal first hand with the unhappy customers if the system isn’t working when it should be and delivering for their customers. I.T. project, really!!
Whilst I understand that I.T. project managers have a lot of technical skill and know how, does that lessen my skill and know how in pulling the total project together? I only deal with the business SME’s, and marketing and legal, and finance, and any other area that is going to be part of the broader project team.. oh and did I say, manage the team meetings and ensuring that my customer (the business owner) is happy with the progress and outcomes of the project.
I.T. is one component of what I see as a business project. Yes, in some cases it is a very important part of the project, but back to my opening point, without the business and it’s need for services, there would be NO NEED FOR I.T.
I’m sure that the debate will continue on this one for a long time, as long as there is I.T. And no matter how much I might stand on my soap box.. being a female in a very male dominated I.T. world, I somehow don’t think that I’m going to win. 🙂 Because, of course, I.T. rules the world…
Written by Karen Munro